Returns & Exchanges

At Nidecker, we stand behind the quality of our snowboarding gear and want you to be completely satisfied with your purchase. If your equipment isn't the perfect fit, you can return unused items in their original packaging within 30 days for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Gear

    Securely pack your unused items in their original boxes, ensuring all tags, manuals, and protective materials are included.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, we will process your refund within 5-7 business days.